Terms and Conditions for Aeolian Flora
1. Introduction
Welcome to the Aeolian Flora website. These Terms and Conditions govern your use of our online platform and the services provided by Aeolian Flora, including bespoke floral arrangements, event floristry, corporate flower subscriptions, sustainable flower sourcing, nationwide delivery, and botanical art installations. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our services.
2. Services Provided
- Bespoke Floral Arrangements: Custom floral designs tailored to individual preferences and occasions.
- Event Floristry: Full floral design and installation services for weddings, parties, and corporate events.
- Corporate Flower Subscriptions: Regular delivery of fresh flowers to corporate clients.
- Sustainable Flower Sourcing: Commitment to sourcing flowers ethically and sustainably where possible.
- Nationwide Delivery: Delivery services available across the UK. Specific delivery charges and lead times apply.
- Botanical Art Installations: Creative and artistic displays of botanical elements for various settings.
3. Orders and Payments
- Order Placement: Orders may be placed through our website or by contacting us directly. All orders are subject to availability.
- Pricing: All prices are listed in GBP and include VAT where applicable. Prices for custom orders will be agreed upon in advance.
- Payment: Full payment is required at the time of order placement for most services. For large events or corporate subscriptions, specific payment terms will be outlined in a separate agreement. We accept major credit/debit cards.
- Cancellations and Amendments: Cancellation policies vary depending on the service. For standard floral arrangements, cancellations must be made 24 hours prior to delivery for a full refund. For event floristry, specific cancellation terms will be detailed in the service agreement.
4. Delivery
Aeolian Flora offers nationwide delivery. Delivery charges are calculated based on the delivery location and the size/weight of the order. We aim to deliver within specified timeframes, but please note that delivery times are estimates and cannot be guaranteed due to factors beyond our control. It is the customer's responsibility to ensure that the delivery address and contact details provided are accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect information.
5. Product Quality and Substitutions
We strive to provide the highest quality fresh flowers and botanical products. Due to the seasonal nature and availability of flowers, it may sometimes be necessary to make substitutions. In such cases, we will endeavour to substitute with flowers of equal or greater value and similar aesthetic. We will always attempt to maintain the overall style and colour palette of the original design.
6. Intellectual Property
All content on this website, including but not limited to designs, images, text, and logos, is the intellectual property of Aeolian Flora and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Aeolian Flora shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use or alteration of your transmissions or content.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms and Conditions
Aeolian Flora reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions. We encourage you to review this page periodically for the latest information.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Aeolian Flora
14 Windrush Gardens, Suite 201,
Oxford, Oxfordshire, OX2 7RL,
UK